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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lorena Orozco

Lorena Orozco

June 22, 2026

5  out of  5
rating by Lorena Orozco
"Gracias Sra. Yolanda por su excelente servicio muy hamable y profesional,"
We responded:
"Lorena, muchas gracias por dejarnos una reseña en nuestra pagina de Google, nos da mucho gusto que este satisfecha con el servicio de Yolanda y nuestra oficina en general!
No, olvide compartir su experiencia con sus amigos y familiares.
Gracias de nuevo y que tenga un excelente dia."
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Naivic Garcia

June 17, 2026

5  out of  5
rating by Naivic Garcia
"Brindan un excelente servicio se los recomiendo soy cliente de ellos y la verdad tienen muy buena atención y respuesta rápida en caso de algún accidente"
We responded:
"Naivic,
Muchas gracias por dejarnos una reseña en nuestra página, te lo agradecemos de corazón por tomarte el tiempo de hacerlo.
Nuestro equipo en la oficina de Carlos Aguilar, Agency estamos dedicados a dar el mejor servicio possible.
Gracias por recomendarnos con tus amigos y familiares que tengas un excelente dia!!!"
Profile photo of Nikita Jindal Sharma

Nikita Jindal Sharma

June 16, 2026

5  out of  5
rating by Nikita Jindal Sharma
"Gaby was incredible! She called and followed up multiple times and saved me money on my policies. She explained things well. And gave me a number to call if I had any questions! Highly reccomend!"
We responded:
"Hi Nikita
Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Carlos Aguilar’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Chicago ."
Profile photo of yessy calix

yessy calix

June 1, 2026

5  out of  5
rating by yessy calix
"Thank you, Ms. Yolanda, for your excellent service and professionalism. Thank you. 10 out of 10. Thank you."
We responded:
"Dear yessy, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon."
Profile photo of Rongzhang Cao

Rongzhang Cao

June 1, 2026

5  out of  5
rating by Rongzhang Cao
"Gaby and Maria helped me get my artist studio insurance sorted out incredibly fast and offered an amazing price! Highly recommend their service!"
We responded:
"Hi Rongzhang, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future."
Profile photo of Yee Wong

Yee Wong

May 6, 2026

5  out of  5
rating by Yee Wong
"Thank you Maria for your help."
We responded:
"Dear Yee, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon."
Profile photo of francis_ding

francis_ding

March 5, 2026

5  out of  5
rating by francis_ding
"My gratitude to Maria Vazquez Proa for her pleasant and professional assistance lately."
We responded:
"Hello Francis, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!"
Profile photo of Fernando Castaneda

Fernando Castaneda

January 31, 2026

5  out of  5
rating by Fernando Castaneda
"Muy satisfecho con el servicio siempre amables y honestos .en mi opinión la mejor oficina de chicago"
We responded:
"Agradecemos su reseña, Fernando. ¡Nos alegramos mucho de que haya tenido una experiencia muy maravillosa con Carlos Aguilar, agente de State Farm, aquí en Chicago! "
Profile photo of Keily Godoy

Keily Godoy

January 22, 2026

5  out of  5
rating by Keily Godoy
"Muy buena atención, muy clara y precisa a la hora de dar la información, súper respetuosa muy amable ,"
We responded:
"Kelly, Muchas gracias por tu comentario, sincera mente te lo agradecemos.
Por favor dejanos saber que mas podemos hacer por ti y si no es mucha molestia dejale saber a tus amigos y familiares aserca de nuestra agencia "Carlos Aguilar Agency at State Farm.
Que tengas un excelente día!"
Profile photo of Wanda Gonzalez

Wanda Gonzalez

November 26, 2025

5  out of  5
rating by Wanda Gonzalez
"Maria, she is a professional in her field and takes time to explain the State Farm policy and very understanding."
We responded:
"Wanda, thank you for your Google review to our agency in especially to Maria, we appreciate your business and we our glad that we can provide you with the best service possible.
Please let your family members and friends about us we will be happy to help them as we help you.
Thank you again and have a great Thanksgiving.
"
Profile photo of Sharon Moss

Sharon Moss

November 18, 2025

5  out of  5
rating by Sharon Moss
"Well life gets busy and they are always there."
We responded:
"Sharon, thank you for taking the time to give us a Google review Maria and the rest of the team our happy that you like our service.
Please let us know if we can help your friends and family members will be happy to help them.
Have a great day!"
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acmf inc

November 17, 2025

5  out of  5
rating by acmf inc
"Perfect communication. Perfect details explained. Perfect professional response and delivery of coverage"
We responded:
"ACMF. Thank you for your review we really appreciate it.
Lizbet, was the team member that took care of you yesterday.
We are glad that you liked our service.
Thanks again and have a great day, any questions please let us know."
Profile photo of nick contreras

nick contreras

November 13, 2025

5  out of  5
rating by nick contreras
"Great customer service skills
Maria was very polite and knew how to explain everything in out policy."
We responded:
"Hello Nick,
First of all, thank you for your Google review it really helps and motivates us to keep providing best customer service.
Thanks for taking the time on your busy day to do this review, Maria and the rest of the team are pleased to hear of your experience.
Please let your friends and family know about us we are here to help.
You have a great day!
"
Profile photo of Catrina Jefferson

Catrina Jefferson

October 28, 2025

5  out of  5
rating by Catrina Jefferson
"Great customer service."
We responded:
"Catrina, thank you for your review it's really appreciated!
My team and I are happy that you like our service.
You have a great day and do not forget to tell your friends and family about us, we will be happy to help them with their insurance needs."
Profile photo of Annie Cheng

Annie Cheng

October 27, 2025

5  out of  5
rating by Annie Cheng
"Very accessible and friendly agents !"
We responded:
"Hello Annie, Thanks for taking the time to give us a review.
If you are happy, we are happy to.
Have an awesome day!"
Profile photo of Rosa Santiago

Rosa Santiago

October 24, 2025

5  out of  5
rating by Rosa Santiago
"Maria was very friendly and help me with what was best for me and my financial needs."
We responded:
"Rosa, thank you for giving us the opportunity to help you.
Maria and the rest of the team are committed to help you and all our customer with the best possible experience.
Thank you for your business and let your family and friends know about us.
You have a great day!"
Profile photo of djtekate

djtekate

October 13, 2025

5  out of  5
rating by djtekate
"Muy buen servicio al cliente de parte de Yolanda. Es muy Clara cuando explica algo y sienpre ah estado para ayudar. La amabilidad siempre ase que el cliente siga en la compania. Y Yolanda es super nice"
We responded:
"Es muy gratificante que tomes el tiempo para darnos un observacion en nuestro servicio, te lo agradecemos sinceramente.
Gracias por tus palabras para Yolanda y asi como pudimos darte un servicio placentero dejale saber a tus amigos y familiares.
Lo apreciamos mucho, de nuevo muchas gracias!"
Profile photo of LaVera Luster

LaVera Luster

October 3, 2025

5  out of  5
rating by LaVera Luster
"Purchasing with this agency has been delightful! So glad to have car insurance with Carlos Aguilar-State Farm Insurance agency has been a breath of fresh air, especially interacting with Yolanda!"
We responded:
"LaVera. thanks for taking the time to give us a review.
we are so excited to hear your kind words for Yolanda.
Thanks for your business you have a great weekend and a Happy thanksgiving to you and your family."
Profile photo of Stephanie Alejandrez

Stephanie Alejandrez

September 24, 2025

5  out of  5
rating by Stephanie Alejandrez
"I had a great experience with State Farm recently. Before a trip to Puerto Rico, I called to confirm that my policy covered a rental car, and it did. What impressed me most was that after my trip, they actually called me back to follow up.

The representative, Yoland, was clear, engaged, and very knowledgeable. She gave me detailed information on two different policies and answered all of my questions. I felt very comfortable talking with her—she explained everything without making me feel pressured to buy anything.

It’s rare to find such attentive and professional customer service these days, and I really appreciate the care and follow-up. Excellent service overall!"
We responded:
"Stephanie,
We are happy that we were able to help you and that you like our service, specifically Yolanda's customer service.
We appreciate your business, and we are her for you, please let your family members and friends know about us or Yolanda's customer service level so we can take care of them as we do for you!
I want to thank you for taking the time to give us and Yolanda a Google review.
Thank you and have a great day!"
Profile photo of Murna

Murna

September 6, 2025

5  out of  5
rating by Murna
"State Farm is an accredited company, and their offers are not only affordable but also customized to one's needs. The agents (Maria, Lizbeth, and other representatives) that I have had the opportunity to receive assistance from are good with communication, customer focused, professional, and understanding. Overall, it has been a positive experience so far."
We responded:
"Murna, thank you for your Google review!
Thanks for your kind words for the team, we appreciate your feedback about our service.
Our office is always trying to improve and thanks to your input give us a positive push to do keep getting better.
Thanks for being a loyal customer and have a great weekend."
Profile photo of Joseph Ortega

Joseph Ortega

September 2, 2025

1  out of  5
rating by Joseph Ortega
"I'm getting a bill from this company out of this office and I never signed up with anyone with State Farm. They fished my information and when I call the office they have no idea what's going on , very unprofessional and untrained staff, they sound like they just graduated HS if at all . So yea, apparently they are scamming people by opening up accounts without the knowledge of the individual."
We responded:
"Good afternoon, Joseph,
After our conversation with your dad yesterday, he let us know that when he initiated estimates with us, your e-mail address and phone number were used, this information was not changed until yesterday that you called us about the email you received.
Your dad let us know exactly what happened, so we updated the email and phone number, so you won’t be getting any more emails from us.
We understand that you could be upset about this situation with all the cybercrime out there, please if you have any additional questions feel free to call us.
I can guarantee you that everyone in our office is professional, courteous, fully licensed, and ready to help.
"
Profile photo of Jackyyy Bosss

Jackyyy Bosss

September 2, 2025

5  out of  5
rating by Jackyyy Bosss
"I really recommend Carlos Aguilar’s State Farm office. The team is friendly and professional. Maria especially was super helpful — she explained everything in detail, answered all my questions, and made the whole process easy. I felt very comfortable working with her."
We responded:
"Hello Jacky!
Thank you for taking the time on your busy day to give us a Google review.
We really appreciated, Maria is really happy about your review, thanks so much and if you need anything do not hesitate to give us a call.
Have a great day!!!!"
Profile photo of Jeremy Laux

Jeremy Laux

August 28, 2025

5  out of  5
rating by Jeremy Laux
"Anytime I call, the representatives are very personable and are able to answer all my questions."
We responded:
"Jeremy, thanks for giving us a review we appreciate it!
We are glad that your experience with us was pleasant, and we are looking forward to helping your Frieds and Family members.
Thanks again and have a great weekend.


"
Profile photo of Paula Buckley

Paula Buckley

August 26, 2025

5  out of  5
rating by Paula Buckley
"Ioo% recommend! Staff friendly! Prices range helping in your range.
State Farm offers many resources for your needs."
We responded:
"Paula, Thank you for your review.
We are happy to hear that you enjoyed our service.
Please let us know if you have any questions.
Also, we would love to help your friends and family members as we help you.
Please let them know about us.
Thanks again and have a great weekend."
Profile photo of Yeni Popoca

Yeni Popoca

August 11, 2025

5  out of  5
rating by Yeni Popoca
"Exelente servicio la señora Yolanda y el equipo de trabajo son muy profesionales siempre me ayudan cuando lo nesesito ya sea por teléfono o en presencia lo cual yo la recomiendo con toda la confianza 💯"
We responded:
"Yeni, Gracias por dejarnos saber el nivel de nuestro servicio!
Yolanda, es una de nuestras compañeras con mas tiempo en nuestra oficina y nos da satisfaccion que este contenta con su servicio.
Gracias de nuevo y por favor dejenos saber si podemos ayudar a su familia y amigos asi como le ayudamos a usted.
Que tenga un ecxelente dia!"